Every single day, police officers go out of their way to serve the community.
Of course, they do their jobs — pulling over speeding drivers, responding to crimes, and making sure people in the area feel safe — but they also go above and beyond in certain situations.
Just think, for example, about the police officers who had to go on a hunt for the jogger who kept pooping in people's front yards (he definitely didn't have that in his job description).
Recently, a police officer in Montebello, California, got a call about a difficult customer at a bank. When he responded to the bank, he was surprised to find that the "disturbance" was an upset, elderly man.
The man's identification had expired, so the bank couldn't access his account. When they told the elderly man, he got upset, and the bank managers called the police.
Luckily, the officer who responded had a huge heart and knew exactly what to do.
[H/T: Montebello Police Department]
The Montebello Police Department shared the story of what happened on their Facebook page, and it immediately went viral.
Within less than a week, the post had over 248,00 reactions, over 37,000 shares, and over 18,000 comments.
The police department explained:
Earlier today, officers responded to the Bank of America in Montebello regarding a patron who was causing a disturbance.
Upon officers’ arrival, they discovered that a 92-year-old man was trying to withdraw money from his account, however, his California identification card was expired.
Per the bank's policy, because his identification card was expired, they were unable to fulfill his request.
The gentleman was upset, and the police were called.
Once officers arrived, Officer Robert Josett decided to take the man to the DMV in town to help him renew his identification card.
With the assistance of the DMV, his identification card was renewed, and he was taken back to the bank, at which time he was able to withdraw money from his account.
He thanked Officer Josett and went on his way.
People were blown away by the officer's kindness.
One person wrote, "Thank you officer Robert Josett!!! You stepped outside the box to resolve the issue. Great to hear the outstanding work done by the MPD."
Another person wrote:
Now that’s how you solve a problem. Many people do not want to get involved. But once you are aware of the problem, you are involved.
This is what it means to serve the community. It may not be part of his job responsibility, or above or below his pay grade; but he made it happen. I love people like this.
Please SHARE this article if you're happy with the way Officer Josett handled the situation!
