An American Airlines plane was supposed to fly from Los Angeles to Charlotte, North Carolina. But due to severe weather and low fuel, the plane had to be diverted to Raleigh-Durham International Airport.
It ended up sitting on the tarmac for three hours. The passengers grew hungry, restless, and angry — but a select few turned the already stressful situation into "a living hell," especially for the flight attendants.
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One passenger reportedly called a female flight attendant a "fat gorilla," simply because she asked him to put his mask on.
Another flight attendant was called a "drama queen" for being asked to return to his seat before takeoff.
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Things grew so contentious between the crew and certain passengers that a flight attendant announced the plane would return to the gate if they didn't behave.
When they didn't behave, the flight attendant took it one step further — by turning on the intercom and giving the passengers a piece of his mind. Now his speech is being applauded.
Watch the video for more on what the attendant said.
